Terms & Conditions
Please read these terms carefully. By using EJA, you agree to be bound by these terms and conditions.
Welcome to EJA
These Terms & Conditions govern your use of the EJA platform and services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy. These terms apply to all users of the platform, including guests, hosts, and visitors.
Important: Your continued use of the platform after any changes to these terms constitutes acceptance of the updated terms.
2. Use of the Platform
To use our platform, you must meet the following requirements:
- You must be at least 18 years old to create an account and use our services.
- You agree to provide accurate, current, and complete information during registration and booking.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree not to use the platform for any unlawful purpose or in violation of these terms.
3. Bookings & Payments
Our booking and payment policies ensure a smooth experience for all users:
- All bookings are subject to availability and confirmation by the host.
- Payments are processed securely through our trusted payment partners.
- Refunds and cancellations are subject to our cancellation policy and host terms.
- Service fees and taxes will be clearly displayed before booking confirmation.
Note: Please review the specific cancellation policy for each property before making a booking.
4. User Conduct
We expect all users to maintain respectful and appropriate behavior:
- No unlawful, harmful, threatening, abusive, or harassing behavior is permitted.
- Respect the property, hosts, and other guests at all times.
- Do not engage in any activity that could damage or interfere with the platform.
- Provide honest and accurate reviews and feedback.
Violation: Failure to comply with these conduct guidelines may result in account suspension or termination.
5. Limitation of Liability
EJA acts as a platform connecting guests and hosts. Our liability is limited as follows:
- We are not liable for any indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount paid for the specific booking.
- We are not responsible for disputes between guests and hosts.
6. Changes to Terms
We reserve the right to modify these terms at any time. When we make changes:
- We will notify users of significant changes via email or platform notification.
- Updated terms will be posted on this page with a new effective date.
- Continued use of the platform constitutes acceptance of the new terms.
7. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email Support
support@eja.com
Legal Inquiries
legal@eja.com
Last updated: December 2024